“The problem at the European server originated in a device called a core switch, which acts as a sort of traffic director for BlackBerry data, sending each message to the right location. Core switch failures have happened before, but normally a backup system kicks into gear to keep the server running smoothly. On Monday, the backup switch also failed. As a result, other parts of the BlackBerry network began to overload.
Over the next two days, a backlog of messages began building up around the globe. The backlog got so bad that RIM began deliberately slowing down data traffic in Europe in order to ease the pressure. Even after RIM engineers fixed the core switch failure, a backlog remained, and some users were still seeing e-mail delays as of Thursday.
It wasn’t until overnight Wednesday, after he was confident the technical problems had been fixed, that Mr. Lazaridis recorded a short video at the company’s Waterloo headquarters, apologizing to customers for the outages. The video was posted a short while later, early Thursday morning.”
I’m going to be a techno-ignoraramus, and just comment on the comedy, which is total class. It had me laughing till the tears ran down my face and my jaw hurt, especially when Enfield VERY nearly corpses while asking Corbett about the size of his dongle.
My brother told me a cheesy joke yesterday – the papers were apparently waiting for iPhones to crash so they could run with the headline “Apple & Blackberry Crumble!”.
People have been experiencing blackouts. RIM execs are in damage-control…
http://www.theglobeandmail.com/news/technology/tech-news/contrite-rim-co-ceos-offer-mea-culpas/article2199592/
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“The problem at the European server originated in a device called a core switch, which acts as a sort of traffic director for BlackBerry data, sending each message to the right location. Core switch failures have happened before, but normally a backup system kicks into gear to keep the server running smoothly. On Monday, the backup switch also failed. As a result, other parts of the BlackBerry network began to overload.
Over the next two days, a backlog of messages began building up around the globe. The backlog got so bad that RIM began deliberately slowing down data traffic in Europe in order to ease the pressure. Even after RIM engineers fixed the core switch failure, a backlog remained, and some users were still seeing e-mail delays as of Thursday.
It wasn’t until overnight Wednesday, after he was confident the technical problems had been fixed, that Mr. Lazaridis recorded a short video at the company’s Waterloo headquarters, apologizing to customers for the outages. The video was posted a short while later, early Thursday morning.”
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Yes, it was the Blackberry blackouts that prompted this post. Me, I just can’t stand the poky screen and eensy keyboard.
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I’m going to be a techno-ignoraramus, and just comment on the comedy, which is total class. It had me laughing till the tears ran down my face and my jaw hurt, especially when Enfield VERY nearly corpses while asking Corbett about the size of his dongle.
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🙂
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Wonderful! Thanks az!
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Great find, thanks for sharing this real peach of a videoclip! 🙂
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My brother told me a cheesy joke yesterday – the papers were apparently waiting for iPhones to crash so they could run with the headline “Apple & Blackberry Crumble!”.
Sorry. It seemed appropriate!
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