Adiós Endesa and bienvenido a CYE Energía. I should have done this ages ago but, like with most things, it helps when you are helped by someone who knows what they are doing. For those who don’t know Endesa is the largest electricity utility company in Spain and I think most people just sign up with them because they always have done. At least that’s what I’ve always done. But then something weird happened between living in the Alfalfa and then moving to my present Casa Azahar. I put in for a transfer of service but somehow got stuck with a “maintenance” fee of about 7.50€ a month – a separate contract from the one I’d actually applied for. I didn’t think much about it, but after a while I started to think this wasn’t anything I wanted to have and so I tried to cancel it. No way. I tried by phone and on the website, but somehow there was always something impeding the cancellation. And each time I gave up in frustration thinking, well it’s only 7.50€ a month and maybe one day I’ll use the service. Well, I never have. And I have yet to find a way for these fuckers to cancel this thing, which actually amounts to close to 100 euros a year, and frankly I could use that money elsewhere.
Aside from that, my electricity bills have been outrageous this year. And okay, I understand it’s partly to do with me BEING HOME ALL THE TIME and so using a lot more heating or aircon. And then there’s that oven of mine that seems to be constantly in use these days. But when I had lunch with Pablito the other day (he is a contractor specialising in electrical stuff) and told him how much my last electricity bill was he said WTF!! and then said he would find me a better deal. Normally I wouldn’t know where to start with something like this, but Pablo took care of everything. All I had to do was digitally sign the new contract and it was done. So now I should be able to expect less terrifying electricity bills with this new provider.
Meanwhile, fucking Endesa is still dicking me around about this maintenance thing. They still refuse to cancel it, and they also refuse to show me the original contract. For my part, I have cancelled the bank payments to them. Now we’ll see what they do next. Assholes.
Can’t change our supplier (Endesa) as it’s all in the flat owners name. She sends us the Bill and we pay her. Same for teléfono, broadband, agua and electricidad. It’s convenient and good when we first moved, but better to have some control over your supplier/contract…..just in case. Mind you we weren’t the “ let’s move supplier every year to get discounts/offers types in UK”. And we had the same bank from when we moved to Scotland to just before we moved here. 25 years +! The main difference between Scotland and England banking system was that they sent back all our (paid up) cheques with the bank statements up until about 8 years ago!
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My next move is going to be finding a better offer than the one I have with Movistar for internet and television.
I’m sure the flat owner would let you switch providers since it wouldn’t affect her at all. If you ever move she can go back to whatever she was using before.