Exactly a week ago today I came home with my new glasses, something I was quite pleased about because I’d finally found a pair of lightweight frames that were cute and suited me. It’s always difficult finding frames to fit my wide face, mostly these days because shops only tend to stock glasses in “average sizes”. Used to be I could try on a frame and, if I liked it, ask to try it in a larger size. But I digress…

I’d gone out shopping with my friend Fourat because I wanted to get another opinion that I felt I could trust, and our second stop that morning was the Alain Afflelou store near my house. I honestly wish we’d kept going now. Before ordering the lenses for the new glasses I told the salesclerk that the frames were too tight on the right side and he said – no problem! – and that when the glasses came back with the prescription lenses they would do the final adjustments then.

Well, as you know, when I picked up the glasses and got the final adjustments done, I noticed after I got home that the lenses were no longer aligned with the frames. In fact, they were quite wonky. So the next day I went back and was surprised to be told that those particular frames couldn’t be adjusted without warping the frame. Well, not MY problem, right? And so, although I was disappointed that I’d have to keep on looking for glasses I reckoned what the heck and asked for a refund. And that’s when it ALL WENT TO HELL…

Continue reading →